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Gustavo Penido

What I built

Everything that shipped.

Each case tells the problem that existed before, what was built, and what changed after. Clients appear by sector, not by name.

8 projects2Internal product2Logistics2Legal1Cybersecurity1Education
Internal product2025 até hoje

Service desk, ERP and RMM platform

It started by replacing a paid ticketing tool. Today it has 73 modules, handles contracts and billing, and remotely accesses 700+ machines.

API modules
73API modules
machines running the agent
700+machines running the agent
Internal product2025 até hoje

The company operating system

38 modules built single-handed, from first requirement to deploy. CRM, quoting, finance, chat, calendar, interviews and agile boards in one place.

API modules
38API modules
person from requirement to deploy
1person from requirement to deploy
Logistics2024 até 2025

Fleet routing engine

Weight, volume, stop limits and delivery windows solved by a solver, instead of a whole morning building loads by hand.

checks before solving
5checks before solving
routing providers integrated
2routing providers integrated
Logistics2025

Government regulated e-invoicing

Four e-invoice types in a transport platform, with contingency for when the tax authority goes down mid-operation.

fiscal document types
4fiscal document types
documents lost to downtime
0documents lost to downtime
Cybersecurity2025

Control tower for cybersecurity

Different tools, different formats, different cadences. One screen, kept current on its own.

Legal2025

Bots and automation for a law office

Case lookup and registration straight from Discord, instead of someone opening the internal system and retyping everything.

Legal2025personal project

CRM with WhatsApp service

A project of my own, built to solve a problem I kept seeing up close: client conversations scattered across each team member personal WhatsApp.

Education2022 até 2023

Science olympiad platform

The first thing I built end to end on my own, and that actually ran with real people using it.